Terms of Sale
Last updated: July 2026
1. Scope
These Terms of Sale govern the purchase of Segmentia's AI visibility audit and, where applicable, subscriptions to the app.segmentia platform. They apply to professional (B2B) clients based in France or abroad. By placing an order, the client accepts these terms in full.
2. Services offered
2.1 AI Visibility Audit — €150 excl. VAT
- A scoping call (15–30 minutes) to understand the client's business, website, target audience, and marketing objectives.
- An analysis phase of approximately 7 days.
- A results presentation of approximately 1 hour, delivered via video call, including recommendations and a demo of app.segmentia.
2.2 Continued access to app.segmentia
Following the audit, clients are offered 3 months of free access to app.segmentia, after which continued access requires a paid subscription based on the plan selected (see Pricing page).
3. Ordering and payment
Orders are placed online or following a call with our team. Payment is processed securely via Stripe. The audit is due at the time of booking. Subscription payments are billed monthly or annually depending on the plan selected.
4. Cancellation and refunds
Once the audit has been accepted and the analysis phase has started, no refund is issued. If a scheduled results call is missed, a second appointment can be offered. Monthly subscriptions can be cancelled at any time, with the cancellation taking effect at the end of the current monthly billing period. Annual subscriptions renew automatically unless cancelled; a reminder email is sent one month before renewal.
5. Liability
Segmentia's audit and platform provide an analysis based on simulated AI queries and available data at the time of the audit. Results reflect a specific point in time and can vary depending on the AI model used, the exact query, and subsequent changes to the client's website or market. Segmentia makes no guarantee of specific outcomes, rankings, or performance.
6. Applicable law
These Terms of Sale are governed by French law. Any dispute will be submitted to the competent courts, as determined under French commercial law.
7. Contact
For any question about these terms, contact us at contact@segmentia.fr.